NoteBeeZ Terms of Service

Effective date: 4 September 2026
Version: 2026-09-04

These Terms govern use of the NoteBeeZ Android application, its Cloudflare-hosted backend, and related public pages (the Service). Please read them before registering, using the app preview, or purchasing a subscription.

1. Provider

The Service is provided by:

Bad Luck Studios e.U.
Feßtgasse 10/24
1160 Wien
Austria
Commercial register number: FN 683233f
Commercial register court: Handelsgericht Wien
Email: notebeez@badluckstudios.com
Website: https://notebeez.badluckstudios.com

2. Acceptance, eligibility, and authority

By accepting these Terms or using cloud features, you enter into an agreement with Bad Luck Studios e.U. You must be at least 18 years old and legally capable of entering the agreement. If you use the Service for a business or other organization, you confirm that you are authorized to bind or administer that organization for the actions you take.

If you do not agree, do not use the app or Service. The app may show a read-only product preview before registration or subscription, but normal diary use requires an account, an active organization membership, and an active organization entitlement.

3. What NoteBeeZ provides

NoteBeeZ is a local-first operations and record-keeping tool for apiaries, hives, inspections, treatments, feeding, harvests, queens, equipment, movements, tasks, photos, voice notes, reports, teams, and related workflows. "Local-first" describes offline-capable storage and synchronization behavior; it does not mean that the functional diary is a free or accountless service.

The app is free to download and may be explored as a read-only preview. Registration and an active organization entitlement are required for ordinary additive use, including creation and non-deletion editing, import/restore, upload or synchronization of new/non-deletion-updated content, organization-setting changes, access-expanding team/assignment administration, AI and analytics, media upload, QR access expansion/token mutation, and Calendar connection/selection/event sync. Subject to authentication, role, scope, and safety checks, existing supported records remain readable and exportable after entitlement ends. Safety reporting/moderation; authorized photo and voice-draft deletion; confirmed local-diary, account, and organization deletion; moderation removal; pending-invitation revocation, member suspension/removal/permission reduction, and assignment revocation; QR-request denial/read resolution; Calendar disconnect/task unsync; safe server-version conflict acceptance; legal documents; purchase/restore controls; and account security also remain reachable. Historical records remain correction-first rather than generally deletable from the app. These exceptions do not authorize replacement content or renewed paid operations. Features may require a compatible Android device, internet access, a supported Google Play environment, or separately enabled Google, Cloudflare, or OpenAI functionality.

The Service is a general-purpose organizational aid. It is not an official government register unless the competent authority expressly recognizes it, and it is not a substitute for records, notices, prescriptions, permits, inspections, or reporting required by law.

4. Accounts and security

Ordinary registration and sign-in use a one-time email sign-in link or Google Sign-In; ordinary users are not issued a reusable NoteBeeZ password. Bad Luck Studios e.U. may separately pre-create a narrowly designated reviewer or support account that signs in with an assigned password solely for controlled app-store review, testing, or support. This is not a public registration method. The assigned credential may be time-limited, rotated, disabled, or revoked, and it grants only the account, organization role, and server-side entitlement expressly provisioned for that purpose. An authorized recipient must protect it and must not share it beyond the review or support personnel for whom it was supplied. You must:

• provide an email address you are entitled to use;
• protect your device, email account, Google account, sign-in links, QR labels, exports, and session access;
• keep profile and organization details reasonably accurate;
• avoid sharing an account between people; and
• notify us promptly at notebeez@badluckstudios.com if you suspect unauthorized access.

Actions taken through a valid session are treated as authorized unless applicable law requires otherwise. We may revoke sessions, require reauthentication, rate-limit requests, or temporarily restrict suspicious activity to protect the Service and its users.

5. Organizations, roles, and members

The organization owner controls the organization, subscription, members, invitations, roles, permission flags, assignments, exports, and deletion. Administrators and managers have only the permissions granted to their role and flags. Field workers and viewers are restricted to authorized scopes.

The organization is responsible for:

• choosing appropriate access and reviewing it when duties change;
• ensuring that invitations go to the intended recipient;
• having a lawful basis for employee, contractor, customer, landowner, or other third-party data;
• providing any workplace privacy notices and consulting employee representatives where required;
• ensuring members do not enter data they are not entitled to disclose; and
• exporting any records that must be kept and deleting every owned organization before the owner deletes their account; the current app does not support transferring organization ownership.

Activity history may identify the member who created, changed, reviewed, imported, exported, or deleted organization content. NoteBeeZ must not be used for covert surveillance, unlawful employee scoring, or discriminatory decisions.

6. Your content

As between you and Bad Luck Studios e.U., you or the relevant organization retain rights in the records, photos, audio, text, and other content submitted to the Service (Customer Content).

You grant Bad Luck Studios e.U. a non-exclusive, worldwide, limited right to host, copy, transmit, transform, display to authorized users, back up, secure, synchronize, export, and otherwise process Customer Content only as necessary to provide, maintain, protect, and support the Service or comply with law. This right ends when the relevant content is deleted from our systems, subject to the disclosed retention periods, legal holds, and copies controlled by users or external providers.

You represent that you have the rights and permissions needed to submit Customer Content and direct its processing. You are responsible for its legality, accuracy, quality, and the consequences of relying on it. Do not upload malware, secrets that do not belong in a diary, unlawful material, or content that infringes another person's rights.

We do not sell Customer Content, use it for advertising, or use it to train our own AI model. AI-provider processing is limited as described in the Privacy Policy.

7. AI, analytics, and professional judgment

Transcription, extraction, summaries, assistant answers, risk flags, indices, and forecasts are probabilistic or heuristic. They may omit facts, misunderstand speech, use the wrong hive, calculate incorrectly, or produce an outdated, unsafe, or legally unsuitable suggestion. AI output remains a draft until a user reviews and accepts it.

NoteBeeZ does not diagnose or treat disease and does not provide veterinary, medical, legal, tax, accounting, employment, environmental, pesticide, food-safety, occupational-safety, or regulatory advice. It does not guarantee colony health, queen performance, treatment effectiveness, legal compliance, weather, pollination, harvest, revenue, or profit.

Before acting, the user must inspect the colony, verify the source record and date, read the current product label and safety data, observe withdrawal periods and residue rules, confirm local law and official guidance, and consult a qualified veterinarian, authority, adviser, or other professional when appropriate. Never delay urgent animal-welfare, poisoning, fire, public-safety, or emergency action while waiting for the Service.

The separate AI and Veterinary Disclaimer is incorporated into these Terms.

Signed-in users can report a displayed Cloud AI transcript, draft suggestion, or assistant answer inside NoteBeeZ. The report action is for good-faith safety, abuse, privacy, and accuracy concerns; it is not emergency assistance, professional advice, a support ticket, or a promise that any particular action will be taken. Do not knowingly submit false reports, automate submissions, or use reporting to harass another member. To protect reporters and minimize data, the report stores only the selected category and an opaque output reference as described in the Privacy Policy.

An invited organization member can also report another visible member or supported synchronized workspace item in the app. The report stores a selected category and opaque reference, not a copied profile, title, note, caption, photo, audio, or free-text allegation. Owners and administrators may receive a review queue that omits reporter identity. Depending on context and role protections, an authorized reviewer may remove the referenced content, suspend the bound non-owner author/member, record another action, or dismiss the report. A reviewer cannot decide their own submission or a report against them; exceptional conflicts may be escalated to narrowly authorized Bad Luck Studios personnel. A report does not guarantee investigation, response time, preservation, removal, restriction, notice, appeal, or any particular outcome except where mandatory law requires otherwise.

Use reporting only in good faith. Do not attempt to discover or retaliate against a reporter, coordinate false reports, evade a restriction through another account or invitation, or treat NoteBeeZ reporting as an emergency channel. Contact appropriate emergency services, authorities, an employer/organization contact, or professional adviser directly where circumstances require. NoteBeeZ has no public feed or one-to-one messaging, so it does not provide a social user-block list; organization owners must instead use roles, assignments, suspension, removal, and their own workplace procedures.

8. Calendar, notifications, QR labels, and external links

Calendar synchronization and notifications are convenience features. Device power controls, permissions, network failures, time-zone changes, provider limits, revoked OAuth access, or software defects may delay, duplicate, misdate, or omit an event or reminder. You remain responsible for critical deadlines, treatment intervals, withdrawal periods, inspections, and legal reporting.

QR labels are access pointers, not an authentication factor by themselves. Anyone who can scan a label may learn that it belongs to NoteBeeZ or request access, but organization data should remain unavailable without authorization. You must replace or rotate labels that are lost, copied, publicly photographed, or transferred with equipment.

Third-party websites and services are governed by their own terms. Bad Luck Studios e.U. does not control their availability, accuracy, security, policy changes, or independent processing.

9. Subscription and payment

The app is free to download, but normal functional use requires an active organization entitlement supplied through an automatically renewing Google Play subscription unless Bad Luck Studios e.U. has expressly granted a temporary server-side entitlement for review, support, or correction. A temporary entitlement is time-limited, has no cash value, does not create an automatic renewal, and may be withdrawn when its stated purpose ends. The exact subscription product, benefits, limits, localized total price, billing period, tax treatment, trial or introductory phase, renewal date, and payment method are shown by Google Play before purchase and in the purchase confirmation.

The organization owner purchases and controls the organization entitlement. Invited members do not acquire an independent subscription, ownership interest, or refund right merely by receiving inherited access. Pending, unverified, refunded, revoked, fraudulently bound, or mismatched purchases do not grant entitlement.

Cancellation stops a future renewal but normally leaves paid access through the current paid period. Uninstalling NoteBeeZ or deleting an account does not by itself cancel a Play subscription. The app provides a link to Google Play subscription management. Refunds, statutory withdrawal, plan changes, grace periods, account hold, pauses, and restoration are governed by the checkout disclosures, the separate Subscription Terms, Google Play rules, and mandatory law.

After paid access ends, existing supported records are intended to remain locally readable and exportable. Additive actions—including creation, non-deletion editing, import/restore, upload or synchronization of new/non-deletion-updated content, organization-setting changes, access expansion, media upload, AI/analytics, and Calendar/QR creation actions—may be restricted. Authorized safety reporting/moderation; photo/voice-draft deletion; confirmed local-diary/account/organization deletion; moderation removal; pending-invitation revocation, member suspension/removal/permission reduction, and assignment revocation; QR-request denial/read resolution; Calendar disconnect/task unsync; and safe server-version conflict acceptance remain available. These controls do not turn the Service into a perpetual free archive or authorize new content. Users should export important data before deleting an organization, losing device access, or allowing a subscription to expire. The current app does not support transferring organization ownership.

10. Acceptable use

You must not, and must not help another person to:

• access another account, organization, hive, task, media object, QR token, or export without authorization;
• bypass roles, assignment scope, quotas, subscription verification, security controls, or rate limits;
• scrape, probe, overload, disrupt, reverse engineer beyond rights granted by mandatory law, or introduce malicious code;
• use the Service to violate privacy, employment, intellectual-property, animal-welfare, food-safety, pesticide, sanctions, export-control, or other applicable law;
• submit unlawful, deceptive, threatening, or infringing content;
• submit knowingly false, automated, retaliatory, or harassing safety reports; attempt to identify a confidential reporter; or misuse organization moderation to suppress good-faith concerns;
• use AI features to make decisions that produce legal or similarly significant effects about a person without a separate lawful process and meaningful human review;
• resell, sublicense, or provide the Service as a bureau service without written permission; or
• misrepresent NoteBeeZ output as an official inspection, veterinary diagnosis, guaranteed prediction, or statement by Bad Luck Studios e.U.

We may investigate suspected abuse; preserve narrowly necessary evidence; remove content; suspend, remove, or restrict access; reject or rate-limit reports; and cooperate with an organization controller or competent authority where lawful and proportionate. We do not undertake to monitor all Customer Content proactively. Where appropriate and lawful, we may provide notice and an opportunity to remedy, but confidentiality, security, legal process, urgency, or another person's rights may limit notice or detail.

11. Intellectual property and licence

Bad Luck Studios e.U. and its licensors retain all rights in NoteBeeZ, including its software, branding, interface, documentation, generated artwork, and service design, excluding Customer Content and third-party open-source components.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to install and use the app on compatible devices linked to your authorized Google Play account for personal or internal business operations. Mandatory rights under applicable software law remain unaffected. Open-source components remain governed by their stated licences.

Feedback may be used without restriction or payment provided it does not disclose confidential Customer Content; we are not obliged to implement it.

12. Privacy and confidentiality

The Privacy Policy explains our processing. Organization owners remain responsible for their own controller duties. We use reasonable technical and organizational measures, but no storage or transmission method is completely secure.

Each party must protect non-public information received from the other and use it only for the agreement. This duty does not cover information that was already lawfully known, becomes public without breach, is independently developed, is received lawfully from a third party, or must be disclosed by law. A legally compelled recipient may give prior notice where lawful.

13. Availability, changes, and maintenance

We aim to provide a reliable local-first Service, but do not promise uninterrupted, error-free, or perpetual availability. Features may be unavailable because of maintenance, security response, device limitations, internet failure, force majeure, or Cloudflare, Google, OpenAI, app-store, or telecommunications failures.

We may improve, replace, limit, or discontinue features for security, legal, technical, provider, or commercial reasons. We will avoid materially reducing a paid recurring benefit during its paid period without reasonable cause and will provide notice or remedies where mandatory law requires. We may issue updates needed for security, compatibility, or legal conformity. Users should install them promptly.

14. Data export, deletion, and end of service

Authorized owners and administrators with explicit permission can request an organization export. Exports contain sensitive private data and must be protected after download. Export links expire.

Account deletion revokes sessions, removes memberships, disconnects Calendar, and anonymizes the cloud profile, but it does not delete an organization the user does not own, erase content retained by that organization, remove local device data, cancel a Play subscription, or recall files already exported or shared.

Organization deletion is owner-controlled, stops future renewal before the organization is made inaccessible, attempts to delete linked private media, revokes/removes stored Calendar credentials and local event links, and schedules structured cloud deletion after the disclosed delay. It does not promise removal of events already stored by Google; users who want an event-removal attempt must explicitly disconnect Calendar before deletion and should verify Google Play and Google Calendar directly.

We may suspend or terminate access for a material or repeated breach, security threat, legal requirement, non-payment, fraudulent purchase, or operation that risks other tenants. Where reasonable and permitted, we will provide notice and a chance to remedy. On termination, provisions intended by their nature to survive remain effective, including ownership, accrued payment, disclaimers, liability, dispute, and lawful retention terms.

15. Statutory conformity and disclaimer of additional warranties

Consumers may have mandatory rights for digital services, including rights to conformity, updates, repair or restoration of conformity, price reduction, termination, or refund. Nothing in these Terms excludes or limits those rights.

Subject to those mandatory rights, NoteBeeZ is provided with the functionality and quality described in the current listing and purchase flow. To the maximum extent permitted by law, no additional express or implied promise is made regarding uninterrupted availability, fitness for a particular professional workflow, compatibility with every device or provider, retention of user-created copies, accuracy of Customer Content or AI output, regulatory acceptance, animal health, yield, or financial result.

16. Liability

Nothing in these Terms limits liability that cannot lawfully be limited, including liability for intent, gross negligence where exclusion is prohibited, death or personal injury caused by fault, fraud, mandatory product liability, breach of applicable data-protection law, or mandatory consumer remedies.

For consumers, statutory liability rules apply. Where limitation is permitted for ordinary negligence, liability is limited to reasonably foreseeable damage arising from breach of an essential contractual duty and to the amount typical for this kind of agreement. An essential duty is one whose performance enables proper use of the Service and on which a user can normally rely.

For users acting exclusively in trade or business, and to the extent permitted by law, we are not liable for slight negligence except for breach of an essential contractual duty; liability for that breach is limited to foreseeable, typical direct loss. We are not liable for indirect or consequential loss, loss of profit, production, colonies, goodwill, opportunity, or data that could reasonably have been avoided by an appropriate export or backup, unless mandatory law requires otherwise.

We are not responsible for decisions or acts of organization owners, members, employers, advisers, veterinarians, authorities, or independent providers. These limits apply collectively to contractual, tort, statutory, and other claims but do not shift responsibilities that law places on us.

17. Indemnity for business misuse

If you use the Service exclusively in trade or business, you will indemnify Bad Luck Studios e.U. against a third-party claim, reasonable cost, or regulatory expense caused by your unlawful Customer Content, lack of required authority, unlawful employment monitoring, infringement, or intentional misuse, to the extent you are responsible under applicable law. This provision does not apply to consumers and does not cover our own breach or fault.

18. Force majeure

Neither party is responsible for delay caused by an event outside its reasonable control, such as widespread network or cloud failure, natural disaster, epidemic, war, civil disorder, labor disruption, government action, sanctions, utility failure, or provider outage, provided the affected party takes reasonable steps to reduce the effect. Payment obligations already due and mandatory consumer rights remain unaffected.

19. Changes to these Terms

We may update these Terms for legal, security, provider, technical, or material product changes. The effective date and version will change. Material changes will be presented in the app or otherwise communicated where required. If a change requires acceptance, cloud use may pause until it is reviewed. Changes do not retroactively remove accrued rights or alter a paid period contrary to mandatory law.

20. Governing law and disputes

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods, except that a consumer retains mandatory protections of the law of the country of habitual residence. The statutory venue applies to consumers. For business users, to the extent a venue agreement is lawful, the competent court in Vienna, Austria has exclusive jurisdiction.

Before filing a claim, please contact notebeez@badluckstudios.com so the issue can be investigated. This does not restrict a limitation period, urgent relief, a consumer's right to go directly to court or a competent authority, or any mandatory complaint mechanism.

The former EU Online Dispute Resolution platform was discontinued in 2025 and is not listed as an active dispute channel.

21. General terms

If a provision is invalid or unenforceable, it is limited or severed only to the minimum necessary; the remaining provisions continue, without replacing an invalid consumer clause in a way prohibited by law. Failure to enforce once is not a waiver. You may not transfer the agreement without our consent, except where mandatory law permits. We may transfer it as part of a legitimate business reorganization or transfer of the Service, with required notice and without reducing consumer rights.

These Terms, the Privacy Policy, Subscription Terms, and incorporated disclaimers form the agreement for the Service, together with the specific Google Play offer accepted at purchase. A negotiated written agreement prevails to the extent of a direct conflict.

22. Contact

Questions, complaints, or legal notices may be sent to notebeez@badluckstudios.com. The full provider disclosure is in the Imprint and Legal Notice.

This document is not a substitute for legal advice. Qualified Austrian/EU counsel should review the final production terms, consumer checkout, translations, employer use, and provider contracts before launch.